Thank you for your support and for selecting our products. We’re dedicated to ensuring a smooth and timely delivery process. Below, you’ll find the essential details of our shipping policy:
Shipping Availability:
Currently, our shipping services are limited to the United States. We understand this might be inconvenient for our international customers, and we appreciate your understanding. If you have acquaintances in the United States, you might consider having your purchase sent to them for forwarding to your location.
Order Processing and Delivery Times:
- Order Processing: We process orders within 1 to 2 business days. Orders received after 5:00 PM (EST) are processed the next business day, excluding holidays.
- Delivery: With our complimentary USPS First Class Package Shipping, expect your items to arrive within 1-2 working days from dispatch.
Shipping Costs:
All orders with USPS First Class Package Service will now have free shipping.
Tracking Your Order:
After your order is placed, you’ll receive a confirmation email. A subsequent email with a tracking link will be sent within 48 hours of shipment, allowing you to monitor your order’s journey.
Missing Packages:
We cannot be held responsible for lost packages but are here to help. If your order goes missing, please reach out with your order number. We’ll assist you in liaising with the shipping carrier to find a solution.
Delayed Shipments:
Should there be a delay in processing your order beyond our standard 1-2 business days, we’ll offer a $6 coupon as a token of our apology. For returns or further assistance, please contact our customer service team.
Sales Tax:
All applicable taxes and fees associated with your purchase are on us.
Package Acceptance:
We advise inspecting the package for any damages before signing off on the delivery. If you find any issues or if the item is missing, please refuse the delivery and contact our customer service immediately. Acceptance of the package by anyone other than you will be considered as receipt by the intended recipient.
For any further questions or assistance, feel free to reach out to us. We value your support and understanding.